Artificial intelligence has the potential to reshape the way we work, with new tools for finding, understanding, and generating information. But it is accompanied by risks, ranging from reputational damage due to “hallucinations”, or jail-broken prompts, through to poor, opaque decisions that cause direct harm to clients or communities. Our consultants are experienced in identifying and prioritising the risks posed by AI tools and systems, so that organisations can adopt them with confidence.
Organisations that approach artificial intelligence with an understanding of their mission and objectives, regulatory and stakeholder environment, and the capabilities and risks of the technology will be best placed to adopt it successfully. Recordkeeping Innovation has developed an AI Governance Maturity Model to guide organisations in identifying the gaps and measures needed to improve their structures and controls for AI governance. Other tools in our toolkit include a risk rating tool, AI systems register, information managers’ checklist, and model AI policy. Our consultants can apply these tools to bootstrap and rapidly uplift your AI governance.
Artificial intelligence needs access to well controlled, high-quality information for accurate and trustworthy outputs. On the flipside, if the quality, sensitivity, and lineage of information inputs aren’t controlled, then risks such as inaccuracies and information leaks arise. Recordkeeping Innovation connects AI governance with Information Governance so that organisations maximise the benefits of their artificial intelligence investments. Our approach combines a rigorous analysis of risk, establishing the right governance structures, and leveraging records and information management best practices as the foundation for implementing high quality, trustworthy AI systems.
Recordkeeping Innovation is an industry-leading Australian provider of expert records, knowledge, and information governance consulting services.
