Sisters of the Good Samaritan

To gain an understanding of Good Sams requirements for managing their records and information, RKIC conducted stakeholder workshops and reviewed the existing SharePoint environment. Based on workshop findings, and other analysis, we produced a detailed outline of SharePoint’s business and information governance capabilities such as search, eDiscovery and Workflow, retention labels, audit logs, sensitivity labels and content types.  

The report provided recommendations relating to the implementation and configuration changes to achieve consistency of information governance controls in Microsoft 365.The report also included advice about potential third party tools and vendors to further strengthen information governance in a SharePoint environment. 

As part of this project, we also delivered: 

• A solution design and configuration document and a proposed mapping of Good Sam’s existing BCS to SharePoint sites. 
• Map existing information structures (previously developed by RKI) to SharePoint sites, and required changes based on recommendations 

• Configuration SharePoint / M365 controls in line with report recommendations  

• Liaising with external vendors as required to support configuration 

• System administration activities, primarily relating to Microsoft Purview and User / Group administration 

• Training materials to support adoption of SharePoint and other Microsoft 365 solutions 

• Workshops with key stakeholders to socialise changes 

• Provision of ongoing strategic advice, support and system administration 

RKIC worked closely with the Good Sams project team to tailor recommendations and report content to best meet Good Sams requirements.