About Us

recordkeeping is in our DNA

Who we are

A rich history of industry-leading records and information management.

Founded in 2003 by industry leaders Kerry Gordon and Barbara Reed, Recordkeeping Innovation was established when Provenance Consulting Services and Recordkeeping Systems were amalgamated into one industry-leading organisation. The result was a team who provided records management solutions of the highest quality and longevity,
founded on a standard-based approach informed by industry leadership and the organisation’s development of Australian professional standards.

Now, under the directorship of Adelle Ford and Annette Senior, Recordkeeping Innovation continues to deliver robust and authoritative records and information management solutions. In every aspect of our work with our clients, we improve the governance of information through a strategic, insightful approach, identifying areas of innovation and application to enhance the useability, accessibility, and long-term viability of key organisational information, records, and data assets.

Whether your organisation is required to meet stringent industry regulations and compliance frameworks, or you’re looking to unlock the potential value inherent within your information assets, Recordkeeping Innovation provides comprehensive and uniquely holistic solutions to every aspect of your records and information management requirements. We pride ourselves on delivering transformational outcomes for our diverse client pool, equipping them for the challenges and opportunities of the future through strategic management of their intellectual assets.

What we do

As information and records management practitioners with a rich body of government consulting experience (at all levels), consultants in Recordkeeping Innovation are passionate about managing data resources in ways that are sustainable and reusable, ensuring they carry the characteristics needed for their reuse and trust from the time of their creation. Our expert services offer the following comprehensive and integrated solutions.

Recordkeeping

A standards approach to the capturing, management, maintenance, access, and retention of records over the short, medium and long term.

Information Management

Empowering organisations to manage, access and leverage integral information assets through the development and implementation of appropriate frameworks, standards, systems, and processes.

Planning and Design

Understanding the value and risks associated with information retention and developing plans for the preservation of digital data assets necessary to their survival beyond the lifetime of the technologies, hardware, and software in which they’re stored. This results in optimally structured, governed, and logical information repositories.

Document Management

Ensuring documents are managed in a controlled environment, as well as streamlining processes to make sure the management, tracking, storing and disposal of documents is undertaken based on best practice standards and methodologies.

Information Governance

Information and data governance are at the heart of effectively managing information assets. This is achieved through a combination of management controls, accountability, system design, security, privacy, risk, and compliance. By taking a multi-disciplinary approach to the governance of information, we ensure a strategic and proactive approach, rather than a reactive approach.

Archive Management and Digital Preservation

Managing and planning archival services requires sound knowledge of archival principles and best practice standards. Our work in developing metadata standards ensures that digital records systems are designed to capture, keep, and preserve digital archives. This stands us in good stead to provide sound advice around the decommissioning of legacy systems, migration planning, and ongoing archive management requirements.

Structured Data Management

This involves the appraisal of data for creation and retention. We build controls into datasets at the design stage of system implementations so assets can be managed from creation onwards, considering requirements for the management of personal data to ensure this sensitive data is not over-retained.

Master Data Management

We achieve this by defining metadata schemas for the creation, management, and longevity of information structures within organisational contexts. These metadata schemas provide a core component of the information architecture supporting system design.

Artificial Intelligence Governance

This involves integrating AI Governance with Information Governance to ensure organisations harness the benefits of AI while mitigating risks. We start with appraising data creation and retention, embedding controls at the design stage to manage assets from inception.

Our Clients

Our clients span industries and scales, including government agencies, commercial organisations, non-profits, international entities and more. Learn more about our clients here.

Our Team

Meet our dedicated team of professionals at Recordkeeping Innovation

Adelle Ford

Director

Adelle Ford is a highly respected information and records management consultant with more than 40 years of experience helping organisations navigate complex regulatory and legislative environments. As a Director of Recordkeeping Innovation Consulting, she provides expert strategic advice and hands-on support to public and private sector clients across Australia.

Adelle’s work has shaped the way organisations approach information governance, digital preservation, and compliant recordkeeping. Her expertise includes the development of enterprise-wide information management frameworks, policies and procedures, metadata standards, and digital recordkeeping strategies aligned with industry best practice.

She is frequently engaged to conduct strategic reviews, lead system evaluations, and define metadata and business requirements to support the implementation of Microsoft 365 and other enterprise content management systems. Adelle is also an accomplished trainer, known for designing and delivering tailored programs that support change management and build organisational capability.

Adelle is currently undertaking studies in AI Governance and is particularly interested in the intersection of artificial intelligence, information integrity, and compliance. She is actively working with clients to explore the implications of AI on recordkeeping and information governance, ensuring that new technologies are adopted responsibly and with appropriate safeguards.

With a Graduate Diploma in Data Management and decades of experience in the field, Adelle brings deep knowledge, practical insight, and a client-focused approach to every engagement.

Annette Senior

Director

Annette Senior is an experienced information management consultant who has been supporting government agencies and organisations in legislatively complex environments for over two decades. She holds a Graduate Diploma of Information Services and brings a deep understanding of records, data, and information governance across local, state, and federal government sectors.

Annette specialises in the development of robust information management frameworks, policies, and procedures that align with industry standards and legislative requirements. She is regularly engaged to conduct strategic reviews, assess systems against functional and compliance requirements, and design metadata control tools that support effective digital recordkeeping.

With strong expertise in Microsoft 365, Annette works with clients to design and configure environments that enable sustainable, compliant information practices. She also designs and delivers tailored training—both in person and online—helping organisations build capability and embed lasting change.

Known for her pragmatic approach and depth of knowledge, Annette helps organisations confidently navigate change, improve compliance, and enhance the value of their information assets.