Federal Government Agency

Addressing the critical need for structured record management and compliance, a Federal Government Agency partnered with Recordkeeping Innovation to improve its information governance and management, ensuring robust online safety and privacy in an increasingly digital world.

Client

Federal Government Agency

Industry

Regulator

Context

In 2021 a Federal Government Agency identified a need for the implementation of a structured and consistent way of managing records, in line with external recordkeeping and privacy compliance requirements and internal business requirements. 

To facilitate identification and implementation of information management improvements, the agency engaged the services of Recordkeeping Innovation. As part of this engagement Recordkeeping Innovation: 

  • Undertook user consultation and data collection to better understand the existing environment and information management practices 
  • Developed an information asset register (inclusive of information relating to PII or sensitivity requirements) to provide greater visibility over information assets, and support more effective governance of these assets 
  • Developed a current state assessment and supporting implementation plan and roadmap to support implementation of information management improvements and reduction of information management risks 

The engagement provided the agency with a strategic and robust approach for governance of information assets, and reduction or elimination of compliance risks. 

Objectives:

  • Implement a strategic and governed approach to managing information assets 

Our Role

  • Liaise with key stakeholders to identify information management practices, requirements and risks 
  • Develop a current state assessment, and supporting implementation plan and roadmap  
  • Develop an information asset register 

Client Outcomes

  • Understanding of key information management and privacy risks and compliance gaps 
  • Strategic and robust approach for driving information management improvements 
  • Understanding and holistic view of information assets created, kept and managed 

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