Our Services

Information Management Health Check

A structured review of how information is managed across your organisation

Most organisations reach a point where they’re no longer confident in how information is being managed. Policies exist, systems are in place, but it’s not always clear how well it all holds together in practice.

This is a structured, ISO 15489-aligned review designed to show you how information is actually being managed across your organisation, where risk is building, and what needs to change.

 

Why this matters

An information and records management health check is particularly important because information management underpins:

  • an organisations ability to create and keep authentic and reliable records
  • access to information and privacy obligations
  • system changes and migrations
  • emerging priorities such as AI and data use

 

What we look at

We take a structured view of how an organisations information is managed, including:

  • governance and strategy
  • creation, capture and metadata
  • discovery and use
  • retention and disposal
  • access, security and risk


We review what’s already in place (policies, retention rules, system configurations, metadata structures and processes), and assess how information management is operating in practice.

The focus is not just on what exists, but how it is actually being applied across the organisation.

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What you'll receive

At the completion of your health check you will receive:

  • A clear, structured view of how information is being managed across your organisation, including where it’s working and where it’s starting to break down
  • A maturity snapshot across key information and records management capability areas
  • A prioritised, risk-based roadmap that sets out what to address first, what can wait, and how to move forward in a structured and manageable way
  • Practical actions to move from reactive recordkeeping to a more structured and defensible approach
  • Clear direction on where to focus effort and investment, including governance, ownership, metadata and disposal practices
  • Improved confidence in how information is managed, including better discoverability, access and day-to-day use
  • Optional support to move into implementation, including embedding improvements into business-as-usual and tracking progress over time

Why Recordkeeping Innovation

We focus on how information is managed day to day, how it’s captured, used and governed in practice, not just how it’s described in policies.

We’ve worked across complex, regulated environments where information needs to stand up to audit, support decision-making and hold up over time.

What you get isn’t just a set of findings. It’s a clear, practical plan that can be applied in your environment and built into the way your organisation works.

If you’re not confident in how information is being managed across your organisation, an RKI Information & Records Management Health Check is a practical place to start.

Contact us to talk through your environment and whether a Health Check is right for you.